Ticket Helpdesk for Businesses

Wamp Multimedia Sdn Bhd is certified as an approved ISV for MSC Malaysia Cloud Computing Initiative, by MSC Malaysia

“We are a Malaysia-based company specialised in general purpose ticket helpdesk software-as-a-service (SaaS). Customer-Ticket.com provides a solution to help our clients communicate responsively with their customers, consumers and users at anytime, anywhere.”

Our ticket helpdesk solution enables our clients to perform customer communications, customer support, and to enhance internal communications between different geographical operations.

Follow up Fast, Boost customer satisfaction !

Our clientele are from a wide range of industries.

IT support industry which offers technical support to users within any organizations

Logistics industry which operates in multiple locations within and outside Malaysia

Hospitality industry which receives high volume of customer enquiries on daily basis

Education industry which has a sizable student population and a large volume of enquiries to handle

Healthcare industry which puts high emphasis on high quality service and responsiveness

Retail industry which always aims to provide speedy and responsive customer service to their customers

Property management industry which provides professional services to landlords, tenants and visitors