PDF Document Library

We provide general introduction, features and benefits analysis, helpdesk solutions walk-through and success stories in the form of downloadable PDF. Feel free to download from this document library.

• General Introduction of Helpdesk

1. Customer-Ticket.com cloud solution brochure
2. Helpdesk software vs incident ticket system

• Helpdesk Solution Features and Benefits

1. System features and benefits
2. Benefits and business advantages of incident ticket system

• Solution Walkthrough and Inside the Helpdesk Solution

1. User interfaces and screenshots
2. System walkthrough and test case scenarios

• Helpdesk Ticket & Chart Reports

1. Ticket report and analytical chart samples

• Industry-Specific Analysis

1. Analysis of customer service processes and issues in healthcare industry

• Success Stories, Business Cases and Testimonials

1. JAS Forwarding
2. Multinet Security Technology (Hong Kong)
3. FIT Business and Management Sdn Bhd

• Additional Information

1. Wamp  Multimedia Sdn Bhd – Official Web Site
2. Customer-Ticket.com Blog

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